Good Command of Written and Spoken English
Technically apt to use and explore the Internet and Social Media for problem-solving.
Understanding of customer service on social media and some experience with voice or non-voice customer support
Simplify360 is the worlds first integrated enterprise solutions provider; our latest offerings are Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Centre for Enterprises. We enable businesses to perform Online Reputation Management, Customer Service, Community Management, Social Media Research & Brand Auditing; Online Sales Lead Generation, and Consumer Sentiment Analysis.
We have already provided solutions through our tool for industry leaders like Tech Mahindra, Wipro, Coffee Day, Star TV, Mahindra Retail and ITC Foods. Simplify360 is also the only company to work with the top media agency groups in the world like WPP and Publicis.
Simplify360 operates directly or through partners in the US, Malaysia, Korea, South Africa, Saudi Arabia and the Netherlands to name a few. The companys products and services are sold in over 100 countries.